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Privacy

Our privacy policy

This page provides information relating to how our team handle any information provided to us by our website visitors. For information on relating to how we handle the information provided to us when we work with patients and clients please see our confidentiality page.

Orthotics UK is committed to maintaining your privacy and we have set out below how we go about doing this. This policy covers our use of personal information that we collect when you use our website www.orthotics.co.uk.

The policy also contains information about cookies. The following policies are intended to protect your privacy and ensure that your personal information is handled in a safe and responsible manner.

What information we may collect

You may be asked to submit personal information about yourself, for example:

  • Name
  • Contact information (including email and postal address)
  • Organisational information
  • Other information relevant to an enquiry or referral

When you supply any personal information to Orthotics UK we have a legal obligation towards you in the way we use that data. We must collect the information fairly, explain to you how we will use it and tell you if we want to pass the information onto anyone else. When using your personal information Orthotics UK will act in accordance with all current legislation.

What do we do with the information we gather?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • To improve the services we provide
  • To send promotional emails
  • For market research purposes
  • To customise the website according to your interests.

Do we give your information to anyone else?

No, we will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. Any personal information we request from you will be safeguarded under the General Data Protection Regulation (GDPR).

Access to your personal information

You have a right to request a copy of the personal information that Orthotics UK holds about you and have any inaccuracies corrected. We reserve the right to make a nominal charge for such for information requests. Please email office@orthotics.co.uk to make these requests.

Security

We are committed to ensuring that your information is secure.

In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

What are cookies?

A cookie is a small file that asks permission to be placed on your computer's hard drive. The file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. For further information on cookies please visit www.aboutcookies.org

How do we use cookies?

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to the needs of our users.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website contains links to external websites which may be of interest to you.

Once you have left our website to visit an external website you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites and this privacy statement does not govern such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

If you have any questions about your privacy please contact us by emailing office@orthotics.co.uk